While this resumè is specific to one of the Consultant/Trainers at Penguin Computing, Inc., it is a fine example of the types of experience that each of our Consultant/Trainers possess.
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Eric D. Piatt

Penguin Computing, Inc.
87 East Broadway
Derry, New Hampshire 03038-2019
Phone: (603) 425-7770 x77
Email: epiatt@penguin-inc.com
http://penguin-inc.com/



Title: Software Configuration Management (SCM) Architect / ClearCase Architect Administrator /
ClearQuest Architect Administrator / Build & Release Engineer / Consulting & Training Specialist

CM Tools: ClearCase NT: 7.1.x, 7.0.x, 6.16, 6.15, 6.14, 6.0, 5.0, 4.2, 4.1, 4.0, 3.2.1, 3.2, 3.11 & 3.1;
ClearCase Remote Client (CCRC): 7.1.x & 7.0.x;
ClearCase UNIX: 7.1.x, 7.0.x, 6.15, 6.0, 5.0, 4.2, 4.1, 4.0, 3.2.1, 3.2 & 3.0;
ClearQuest: 7.1.x, 7.0.x, 6.16, 6.14 & 6.12;
PVCS, SourceSafe, Dimensions, Remedy, Quality Center, Subversion (SVN), Rational Team Concert (RTC), Team Foundation Server (TFS), RCS, CMS, CVS, SCCS, MKS Source Integrity, Summit CM.
Build Forge: 7.1.1.4; Clearmake; ClearCase UCM (Unified Change Management); MultiSite;

Languages: Perl, Javascript, HTML, Java, SQL, PL/SQL, TMS320C30 Assembly, C, C++, C#, AWK, tcl/tk/itcl, SED, Shell (sh, bash, ksh, csh), Pascal, 65C02, XWindows, Motif, POSIX, COBOL, Visual Basic (VB), ARSPerl, BASIC, DOS Batch Scripts, x86 Assembly.
  • Conversant with data compression techniques, particularly LZW.
OS: MS Windows: Vista, 2008, 2003, XP, 2000, NT 4.0, 98, 95, 3.11, 3.1 & 3.0; Solaris: 2.10, 2.9, 2.8, 2.7, 2.6, 2.5, 2.4 & 2.3; HP-UX: 11 & 10.20; AIX 5.3 & 5L; Linux; Digital UNIX 4.0e, Ultrix, MS-DOS, OS/2, VMS.

Experience: Aetna - Middletown, CT; Hartford, CT; Minnetonka, MN; Pittsburgh, PA; Phoenix, AZ; Tempe, AZ;
            Austin, TX, South Portland, ME; Blue Bell, PA; & Plantation, FL
L.L. Bean - Freeport, ME
MOOG - East Aurora, NY; Salt Lake City, UT
PJM Interconnection - Audubon, PA
Lockheed Martin - Moorestown, NJ
Dnutch Associates - New York, NY (NYC)
ComHouse Wireless - Chelmsford, MA
Lockheed Martin Space Systems - Sunnyvale, CA
Millennium Pharmaceuticals, Inc. - Cambridge, Massachusetts
Fidelity Investments - Smithfield, Rhode Island
Commonwealth of Massachusetts, ITD & OSC - Boston, MA; Chelsea MA
Fidelity Investments - Toronto, Ontario, Canada; Boston, Massachusetts
John Hancock Mutual Life Insurance Company - Boston; Toronto, ON; Milwaukee, WI; Clearwater, FL
Omgeo (formerly Thomson Financial - Electronic Settlements Group (ESG)) - Boston, MA & NYC
Intersystems Corporation, Cambridge, Massachusetts
Verizon Communications - Waltham, Massachusetts
Edocs, Inc. - Natick, Massachusetts
OrderTrust, Inc. - Lowell, Massachusetts
Stratus Computer Systems - Maynard, Massachusetts
Trellix Corporation - Concord, Massachusetts
ClearCase UCM, Base ClearCase, ClearQuest, SCM, and Build & Release Engineering Automation Architect / Administrator / Consultant / Trainer / Coach / Mentor (February 2000 - present)
  • Provided day-to-day hands-on ClearCase UCM, Base ClearCase, ClearQuest, SCM, SDLC and Build & Release Engineering, Architectural Consulting, Administration, Programming and End User Coaching & Guidance, for the following:
    • Initial ClearCase & ClearQuest implementations
    • Upgrades & redesigns to existing ClearCase & ClearQuest environments including:
      • Data Import & Conversions; Backup & Recovery
      • Branching & Stream models, triggers, Perl scripting, & security
      • Schema design/redesign, coding of Perl hooks and scripts
      • Development Tool (IDE) Integrations (Eclipse, Visual Studio, RAD, Powerbuilder, ... )
      • Troubleshooting & Performance Enhancements
    • Software Development Lifecycle (SDLC), Application Lifecycle Management (ALM), Information Technology Infrastructure Library (ITIL), Scrum, Agile, Best Practices & full Project Lifecycle support, including: SAS 70, NERC CIP (Critical Infrastructure Protection) Compliance, Version Control & Source Control Methodologies
    • Project Planning, Technical Design & Architecture
  • Taught upwards of 200, one & two day hands-on Training Courses ranging in size from 3 to 22 students:
    • ClearCase Training Courses:
      • Topics including Base ClearCase, ClearCase UCM, ClearCase Remote Client (CCRC), ClearCase Administration, SCM using ClearCase, & ClearCase Meta-Data
    • ClearQuest Training Courses:
      • Topics including ClearQuest User Basics (using both ClearQuest Custom Schemas & the Default ClearQuest Schemas), ClearQuest Administration (including the ClearQuest Designer, the ClearQuest API, and Hook & script coding).
    • Other Training Courses: Build Forge, Perl, Clearmake & Unix User Basics
  • Designed, Developed & Maintained Build & Release Engineering environments (including automated production deployment) for hundreds of applications/products/projects, including several, high availability Financial Trade Settlement related applications
John Hancock Mutual Life Insurance Company, Boston, Massachusetts
ClearCase / Clearmake Product Specialist (April 1999 – February 2000)
  • Individually Coached/Trained several engineers on effective use of ClearCase, and methods of converting from various source control tools to ClearCase.
  • Quickly Researched and Educated Team members on issues with Clearmake & Java interoperability.
  • Enlightened developers on the ClearCase/Clearmake/Omake/Visual Studio integration.
  • Enhanced & Verified the build process conversion to Clearmake, for several large projects.
  • Successfully Lead a team of up to 9 SCM engineers for the rapid conversion & implementation of ClearCase.
Intersystems Corporation, Cambridge, Massachusetts
ClearCase Optimization & Upgrade Engineer (April 1999 – August 1999)
  • Quickly identified ClearCase environment & hardware optimizations, drastically improving ClearCase performance & reliability.
  • Efficiently upgraded ClearCase from v3.0 to v3.2.1
Banta Integrated Media, Cambridge, Massachusetts
ClearCase Design Engineer (December 1998 – March 1999)
  • Effectively proposed & specified high-end Unix Hardware and Network upgrades, for optimal ClearCase performance and availability, supporting Unix & NT based Java development.
  • Meticulously created and presented: 1) ClearCase Conversion & Training Project Plan. 2) ClearCase Return on Investment (ROI) documentation.
GTE-Internetworking (Formerly BBN) / Domain Manufacturing, Cambridge & Burlington, Mass.
ClearCase Design & Conversion Engineer (April 1998 – December 1998)
  • Defined, installed & configured, high-end Unix & NT Hardware, for optimal ClearCase performance, supporting cross-platform development and multi-platform builds; including OS patches, hardware upgrades, and both client and server software installation and patching.
  • Attained significant ClearCase Administration experience, including system optimization, NFS configuration, system wide trouble-shooting, and critical data backup.
  • Converted 5 major multi-platform projects to ClearCase, from: SourceSafe, RCS, PVCS, CVS, CMS, as well as a homegrown source control model.
  • Trained, Supported and Coached 50 developers on ClearCase fundamentals, helping them to discover the best ClearCase/CM solution for their development environment.
Comverse Network Systems (Formerly Boston Technology), Andover, Massachusetts
Lead ClearCase Release Engineer (June 1997 – April 1998).
  • Swiftly gained Perl, NT, VB script, & VC++ 5.0 experience while expanding & converting a large set of Build/Release Tools, designed to work in conjunction with ClearCase NT.
  • Meticulously developed and implemented several HTML Web pages, containing up to the minute information on Build and Release Status, FAQ’s, & Developer Resources.
  • Effectively prepared and taught several training courses, & supported the developers on the Build/Release Tools' usage, including specifics on ClearCase for NT & UNIX.
  • Expertly Streamlined/Automated the Build & Release Process from 1 day, to 1 hour.
  • Capably delegated tasks, supervised and reviewed both performance and quality, while contributing to task completion, as Lead Engineer of a 2 to 4 person team.
Paragon Imaging, Woburn, Massachusetts
Senior Software Engineer (February 1996 - June 1997). Secret clearance transferred
  • Quickly gained C++, POSIX, and multi-platform experience while implementing a Tag Editor for a COTS Electronic Light-Table Imaging product.
  • Easily learned tcl/tk/itcl and implemented several GUI's for various automated configuration and installation programs, including a postscript debugger.
  • Created a ClearCase process, using triggers, to synchronize source code from various projects.
M/A-Com CTC, Lowell, Massachusetts
Staff Engineer (November 1994 - February 1996). TS/SCI clearance
  • Attained X Windows, ClearCase, Widget Writing, Motif GUI, IEEE-488, and UNIX programming experience, through design, and development of multiple device drivers and HMI's, on Sun SPARCstation 20's, for a remoted systems Government contract.
  • Favorably presented system design and implementation to the customer throughout the extensive formal design and development process.
IDE Associates, Billerica, Massachusetts
Release / Software Engineer (July 1993 - November 1994).
  • Acquired MS Windows/DOS GUI programming experience, through code debugging and feature implementation on a large MS Windows project, providing terminal emulation for PCs attached to midrange hosts via Twinax, Network, SUR, and APPC connectivities.
  • Efficiently redesigned and managed the build/make/source control process for a large MS Windows project, thus reducing the process time from 2 days to 4 hours.
Itran Corporation (Now called Acquity Imaging), Manchester, New Hampshire
Firmware / Software Engineer (1990 - June 1993).
  • Thoughtfully designed and completed a firmware interface allowing data communications between a proprietary hardware platform and a ModBus+ Token Ring Network.
  • Successfully developed and programmed several speed critical firmware routines for a Machine Vision Product, specifically: Application Change Over, Message I/O, Hardware Debugging, Bootup, Result Management, and User Control Switch.
  • Attentively coded / implemented several shape drawing constraint routines with MS Windows SDK.
  • Created a bulletproof, menu driven installation program for a MS Windows software package, including graphics and detailed explanations.
Free-lance Computer Consulting, Sales and Service, Derry, NH (1988-Present).
  • Energetically designed, configured and installed several IBM PC compatible systems and upgrades for New England area colleges, businesses and private individuals.
  • Mindfully resolved hardware and software system failure and compatibility problems on both business and privately used IBM PC compatibles and Apple family computers, typically dealing with device drivers, address conflicts, IRQ's, memory, modems, LANs, printers, and hard drives.
  • Easily generated sales of IBM PC compatibles and peripherals by custom fitting the system to the client's specific computer needs.
Hardware: Sun: E10K, E4000, E3500, E3000, E450, E250, E220, Ultra 1, SPARC 20, 10, & 2; PC compatibles: Pentiums & x86’s; IBM: p5 590, Cluster, Blade, AS400, & S36; HP 800, 735, & 700; Digital Alpha 4100, VAX 8600, TI TMS320C30 DSP; IEEE-488, SCN2861 DUART; BT471 RAMDAC; WJ Receivers & Demodulators, Olektron Audio/Video Switches, HP Signal Generators/Analyzers, Apple: Macintosh & II family.

Dev Tools Etc: WebLogic, WebSphere, WSAD, .NET, Tomcat, Eclipse, RAD, Oracle, SQL Server, J2EE, JBoss, Crystal Reports, RequisitePro (ReqPro), CMM, make, Ant, Maven, omake, nmake, Citrix, PowerBuilder, Sybase, GNU tools, MS Visual Studio, MS Developers Studio, Visual Café 4, VC++ 5.0, RationalRose, Tibco, XFaceMaker, Polymake, MS Windows SDK, C6-C8, Purify, Soft-ICE, VI, Vim, Brief, SPE, MF Cobol, EasyCASE, RFFlow, InstallShield.

Software: Syntax TAS, Samba, Hummingbird Maestro, MKS Toolkit, MS Office (Outlook, PowerPoint, Project, Word, Excel, Visio, OneNote, SharePoint), Confluence, MS Exchange, Hummingbird Docs, Lotus Notes, Eudora Pro, Firefox, Unfuddle, Netscape, Internet Explorer, Meeting Maker, AmiPro, Act 3.0, OpenMail.

Education: Bachelor of Arts Computer Science with Business, May 1990
Saint Anselm College, Manchester, New Hampshire.
  • Self-financed 60% of college education.
  • Who's Who Among Students in American Colleges, 1990.
Other: Co-Founder of the BMRCCUG (Boston Metro Rational ClearCase User Group)
Ask about: Arizona (AZ), California (CA), New Mexico (NM), Texas (TX), Tennessee (TN), Kentucky (KY), Nevada (NV), North Carolina (NC), South Carolina (SC), & Virginia (VA).



While this resumè is specific to one of the Consultant/Trainers at Penguin Computing, Inc., it is a fine example of the types of experience that each of our Consultant/Trainers possess.


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